Crashed computers, delayed loading times and double charges are only some of the issues Albertans encountered when trying their hand at a $15-million 50/50 draw Friday.
And with many concerned about what would happen given no draw for the online 50/50 raffle Friday night, the Oilers Foundation has released a statement saying the integrity of the draw is still intact.
Due to unprecedented demand, our technology provider’s servers were overwhelmed with requests to purchase tickets. At certain points, demand for tickets exceeded $100,000 per minute. This traffic load caused certain issues including slow loading times, geo-location errors and duplication of some orders. We were able to adjust for capacity throughout the event.
Working with our technology service provider, Ascend Fundraising Solutions, we are endeavouring to quickly resolve any and all customer issues and are in active dialogue with our partners and the gaming regulator, AGLC. This has led to a delay in picking the winning number as we take the needed time to respond to customer requests.
So if you managed to get your hands on a ticket last night, hold on tight because you may be a lot richer sooner rather than later.
Stay tuned to EdmontonOilers.com/5050 where the results will be posted as soon as possible.
On Twitter: @zjlaing